Legal Information
Privacy Policy
GDPR · TTDSG
Information on the processing of personal data, your rights, and how we handle data protection on this website.
In the event of any discrepancies between this English translation and the German original, the German version shall prevail.
Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our privacy policy set out below.
Data protection information pursuant to Art. 13 and 14 GDPR
Below you will find our data protection information:
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator's contact details in the Legal Notice of this website.
How do we collect your data?
Your data is collected in part by you providing it to us. This may, for example, be data you enter into a contact form. Other data is collected automatically, or after you have given your consent, when you visit the website, by our IT systems. This is primarily technical data (e.g. internet browser, operating system or time of the page request). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority. You may contact us at any time at the address given in the Legal Notice regarding this or any other questions on the subject of data protection.
Analysis tools and tools from third-party providers
When you visit this website, your surfing behaviour may be statistically analysed. This is done primarily using so-called analysis programs. Detailed information on these analysis programs can be found in the privacy policy below.
Hosting
External hosting
This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website visits and other data generated via a website.
The host is used for the purpose of fulfilling contracts with our prospective and existing customers (Art. 6(1)(b) GDPR) and in the interest of secure, fast and efficient provision of our online offering (Art. 6(1)(f) GDPR). Our host only processes your data to the extent necessary to fulfil its performance obligations and follows our instructions.
This website runs on the Lovable platform (Lovable Labs Incorporated) and is delivered via its hosting and CDN infrastructure.
Conclusion of a data processing agreement
To ensure processing in compliance with data protection regulations, we have concluded data processing agreements with our hosting and infrastructure providers.
General information and mandatory disclosures
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
When you use this website, various pieces of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.
We would like to point out that data transmission over the internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Note on the data controller
The data controller responsible for data processing on this website is:
1st solution Infra GmbH
Prinzenallee 3
40549 Düsseldorf
Germany
Phone: +49 211 159835-0
E-mail: datenschutz@1st-solution-infra.com
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
Retention period
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, deletion will take place once these grounds no longer apply.
Statutory data protection officer
We have appointed a data protection officer for our company. You can reach our data protection officer at the following address:
BusinessRanger GmbH
Marderstr. 16
40789 Monheim am Rhein
Germany
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out prior to the revocation remains unaffected by the revocation.
Right to object to the collection of data in special cases and to direct marketing (Art. 21 GDPR)
Where data processing is based on Art. 6(1)(e) or (f) GDPR, you have the right, at any time, for reasons arising from your particular situation, to object to the processing of your personal data; this also applies to any profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims (objection pursuant to Art. 21(1) GDPR).
If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or place of the alleged violation. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done to the extent technically feasible.
SSL / TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL or TLS encryption.
You can recognise an encrypted connection by the fact that the address line of the browser changes from »http://« to »https://« and by the lock icon in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Access, deletion and correction
Within the scope of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, a right to correction or deletion of this data. You may contact us at any time at the address given in the Legal Notice regarding this or any other questions on the subject of personal data.
Right to restriction of processing
If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
If we no longer need your personal data, but you need it to assert, exercise or defend legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
If you have objected pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.
Objection to promotional e-mails
We hereby object to the use of contact details published as part of the obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of promotional information, such as spam e-mails.
Data collection on this website
Cookies
Our websites use so-called »cookies«. Cookies are small text files and do not cause any damage to your device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies have various functions. We distinguish between the following cookie categories on this website:
Technically necessary cookies
These cookies are strictly necessary for the operation of the website and cannot be deactivated. They enable basic functions such as page navigation, access to secure areas, and the storage of your cookie settings. The legal basis for processing is Art. 6(1)(f) GDPR (legitimate interest).
Analytics and statistics cookies
These cookies help us understand how visitors interact with our website by collecting information about visited pages, dwell time and any error messages. The data obtained is processed exclusively in anonymised or pseudonymised form. These cookies are only set with your explicit consent. The legal basis is Art. 6(1)(a) GDPR (consent). You can revoke your consent at any time via our cookie settings.
Marketing and targeting cookies
Marketing cookies are used to display relevant advertising and marketing campaigns to visitors. They serve to measure the effectiveness of advertising campaigns and control the display of advertising. These cookies are only set with your explicit consent. The legal basis is Art. 6(1)(a) GDPR (consent). You can revoke your consent at any time via our cookie settings.
Managing cookie consent
On your first visit to our website, you will be asked for your consent via a cookie banner. There you can choose to accept all cookies, allow only the technically necessary ones, or make an individual selection. You can adjust your settings at any time via in the footer of our website.
You can also set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, server log files must be collected.
Contact form
If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this was requested.
The data you enter in the contact form remains with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.
1st AI Assistant
We provide the 1st AI Assistant on our website. The Assistant serves solely as non-binding orientation regarding the services, industries, ways of working, career offerings and contact options presented on this website.
Scope of functions and knowledge base
The 1st AI Assistant is limited to the information from this website that has been approved for it. It answers questions exclusively on the basis of the website content provided to it.
The Assistant does not carry out any independent general internet research. It has no access to internal company systems, customer systems, email accounts, applicant tracking systems, CRM systems, project documents or other company data that is not publicly available.
The answers serve general information and orientation purposes only. They do not replace personal advice and do not constitute binding business, legal, technical, personnel or contractual information.
Processing of your input
When you use the 1st AI Assistant, the message you enter is processed in order to understand your question and generate a suitable answer based on the approved website content.
In principle, the information processed is the information you enter into the input field of the 1st AI Assistant yourself. Depending on the content of your message, this information may also contain personal data.
Do not enter confidential or sensitive data
Please do not enter any confidential project information, trade secrets, access credentials, application documents, health data or other sensitive personal data into the 1st AI Assistant.
For specific project enquiries, applications or other matters involving personal or confidential information, please use the contact and application channels provided for this purpose.
Purpose of processing
The processing takes place in order to:
- answer questions about the information presented on the website,
- guide visitors to suitable pages and contact options,
- enable initial non-binding orientation and
- ensure the technical operation of the service.
Legal basis
The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest is to provide visitors with contemporary, user-friendly and efficient orientation regarding our publicly presented offerings and to ensure the secure operation of the service.
Technical service providers and recipients
Technical service providers used by us may act as processors for the technical provision of the 1st AI Assistant. The specific providers used, their tasks and any processing outside the European Economic Area depend on the actual technical implementation.
- Lovable Labs Sweden AB, Tunnelgatan 5, 111 37 Stockholm, Sweden — hosting of the website and operation of the AI gateway through which the requests of the 1st AI Assistant are transmitted. Processed data: the message you enter and the technical data required for delivery. Privacy information: https://lovable.dev/privacy
- Google — provision of the language model used via the AI gateway described above. Processed data: the message you enter together with the website content approved for the Assistant. Privacy information: https://policies.google.com/privacy
Retention period
The data processed in connection with the 1st AI Assistant is only stored for as long as this is necessary for the provision, security and technical traceability of the service. The specific retention and deletion periods depend on the actual technical implementation and the deletion concepts agreed with the service providers used.
No automated decision-making
The 1st AI Assistant does not make any legally binding decisions and does not carry out profiling.
Using the Assistant has no automatic influence on:
- the acceptance or rejection of a project enquiry,
- the selection of business partners,
- application or recruiting decisions,
- contractual decisions,
- pricing or quotation decisions or
- other decisions with legal or similarly significant effect.
Decisions about projects, cooperation, applications or contracts are not made solely on the basis of an interaction with the 1st AI Assistant.
Limitations of the answers provided
Although the knowledge base of the 1st AI Assistant is limited to approved website content, automatically generated answers may be incomplete, misleading or, in individual cases, not up to date.
The published content of the respective website page and the information provided by our personal contacts are authoritative.
If the Assistant does not find any verified information on a question in its knowledge base, it is not supposed to invent an answer. Instead, it refers to the contact options of 1st Solution.
Enquiries by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry, including all resulting personal data (name, request), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.
The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the requests addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if this was requested.
The data you send to us via contact enquiries remains with us until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Audio and video conferencing
Data processing
For communication with our customers, we use, among other things, online conferencing tools. The specific tools we use are listed below. If you communicate with us via video or audio conference over the internet, your personal data will be collected and processed by us and by the provider of the respective conferencing tool.
The conferencing tools collect all data you provide/use to use the tools (e-mail address and/or your telephone number). Furthermore, the conferencing tools process the duration of the conference, the start and end (time) of participation in the conference, the number of participants, and other »contextual information« related to the communication process (metadata).
In addition, the provider of the tool processes all technical data required to carry out the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speakers, and the type of connection.
Insofar as content is exchanged, uploaded or otherwise made available within the tool, this is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards and other information shared during the use of the service.
Please note that we do not have full control over the data processing operations of the tools used. Our options are largely determined by the corporate policy of the respective provider. Further information on data processing by the conferencing tools can be found in the privacy policies of the tools used, which we have listed below.
Purpose and legal bases
The conferencing tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1) sentence 1 (b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us and our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). Insofar as consent has been requested, the use of the relevant tools is based on this consent; consent can be revoked at any time with effect for the future.
Retention period
Data collected directly by us via the video and conferencing tools is deleted from our systems as soon as you ask us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.
We have no influence on the retention period of your data stored by the operators of the conferencing tools for their own purposes. For details, please contact the operators of the conferencing tools directly.
Conferencing tools used
We use the following conferencing tools:
Microsoft Teams
We use Microsoft Teams. The provider is Microsoft Corporation, 1 Microsoft Way, Redmond, WA 98052-6399, USA. Details on data processing can be found in the Microsoft Teams privacy policy at https://privacy.microsoft.com/de-de/privacystatement.
Conclusion of a data processing agreement
We have concluded a data processing agreement with the provider of Microsoft Teams and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.
Right to amend
Changes to this privacy policy
We reserve the right to amend this privacy policy in compliance with statutory provisions.
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